GREEN BAY, Wis. – Tufco, an industry-leading nonwoven wipes manufacturer, focuses on quality and customer service as the differentiating attributes in attracting and retaining some of the biggest consumer packaged goods companies in the country.
“Quality means adhering to very rigorous protocols and operational procedures to ensure that everything is done exactly the same way every time,” says Jim Robinson, Tufco’s chief executive officer. “Our company rates in the 98-plus percentage range for OTIF (on-time in full) delivery and customer service.”
Tufco ’s wipe products meet a range of customer requirements in three primary markets: personal care, home and institutional, and industrial and automotive. As one of the premier contract wipes companies in Wisconsin, Tufco is changing the game by changing the standards.
“We took the strictest quality system that we’ve been exposed to and spread it out through the organization,” Robinson says.
Tufco implements some of the most thorough practices under the watchful eye of the FDA and even stricter guidelines of customer audits.
“We produce products in class 100,000 clean rooms, and we have set up personal sanitary standards to avoid contact contamination,” Robinson adds. “When we have an inspection by the FDA, it’s less intense than an audit by our largest customers. We ace these audits because of the way we’ve redesigned our quality system.”
Tufco’s quality system sets the company apart as one of the rare wipes manufacturers still being sought after by major CPGs. It is a level of quality all its own.
Tufco creates cost-effective solutions for its customers at operations in Green Bay, Wis., and Newton, N.C. For more information about Tufco’s capabilities as a nonwoven wipes manufacturer, call Jim Robinson at 920-338-2703.